AIRFRAME / OPSHow we operate
Beyond Flight.
Professional Drone Operations.
Every Airframe job is planned, risk-assessed and flown the same way, with a pilot in command on site, our operations team watching over it and a full record when we are done.
01 · Before we arrive
Scoped, planned and risk-assessed
02 · On the day
Briefed, flown and monitored live
03 · After the flight
Processed, delivered and closed out
Registered and insured
A CAA-registered operator with commercial insurance, flown by qualified remote pilots.
Pilot in command
The remote pilot on site flies every operation and makes every go or no-go call.
Planned and documented
A site-specific risk assessment and RAMS before every operation.
Monitored throughout
Our operations team oversees every job, from planning to close out.
Procurement pack on request: insurance certificate, operator registration and a sample RAMS.Request it
How we work
How a job runs.
Three phases and seven stages, the same on every job. Here is what we do, what we need from you, what you receive and who is involved at each step.
- 01Before we arrive
- 02On the day
- 03After the flight
01Before we arrive
- 1
Enquiry and scoping
We talk through the site, what you need captured or monitored, and when.
- What we need from you
- Site address, objectives, preferred dates and a site contact.
- You receive
- A clear scope and a quote.
- Who is involved
- Our operations team and you
- Scope
- Quote
- 2
Site and airspace planning
We review the site, the airspace and access, and plan the flights, positions and team.
- What we need from you
- Access arrangements, site rules and any known hazards.
- You receive
- A confirmed plan and date.
- Who is involved
- Our operations team and the assigned pilot
- Mission plan
- 3
Risk assessment and permissions
We assess the risks, set the controls and arrange any permissions the site or airspace needs.
- What we need from you
- Sign-off from your site or health and safety lead, where required.
- You receive
- The risk assessment and RAMS for your site team.
- Who is involved
- Our operations team, the pilot and your site or safety lead
- Risk assessment
- RAMS
02On the day
- 4
Mobilisation and briefing
The team, aircraft and equipment are checked, and everyone is briefed on site before anything flies.
- What we need from you
- A site induction, if your site requires one.
- You receive
- Arrival time and the name of the lead on site.
- Who is involved
- The pilot, the on-site team and your site contact
- Pre-flight checklist
- Briefing
- 5
On-site operation
The pilot flies, the team manages the site, and our operations team monitors live and keeps the log.
- What we need from you
- A contact on site for the duration of the job.
- You receive
- Live video, where agreed, and a direct line to our operations team.
- Who is involved
- The pilot, the on-site team, our operations team and you
- Flight record
03After the flight
- 6
Processing and delivery
We process the imagery and data into the deliverables you agreed.
- What we need from you
- The formats you need and who should receive them.
- You receive
- Your agreed deliverables.
- Who is involved
- Our operations team and the people you nominate
- Deliverables
- 7
Close out and aftercare
The operational record is completed and we check the output works for you.
- What we need from you
- Your feedback, and dates for any repeat visits.
- You receive
- The post-flight report and a closed-out record.
- Who is involved
- Our operations team and you
- Post-flight report
Weather and safety holds. Safety comes first. If wind, rain or visibility make flying unsafe, the pilot holds or postpones the flight and we agree a new date with you.
Illustrative example
Construction progress monitoring
- Site
- Commercial build, Hampshire
- Team
- Remote pilot and visual observer
- Timeline
- Monthly visits over a nine-month build
- Deliverables
- Progress photography, orthomosaic map and a short progress video each visit
What we see · during the flight
Flight Operations Centre.
Our operations team watches every flight, keeps the log and is your single point of contact while you are live.
Watching the aircraft
The same live feed and flight data the pilot sees, so questions are answered without interrupting the flight.
Keeping the record
Every check, message and decision logged against the job, so there is a clear account of what was agreed and when.
Talking to you
One point of contact while you are live. Requests go through us to the pilot, never around them.
Live camera feed
Telemetry · every 2 s
Mission
- Status
- Live operation
- Flight phase
- Survey pass 2 of 3
- Site
- Site ref. DEMO-SITE-B
- Aircraft
- AC-DEMO-01 · M4T
Personnel
- Remote pilotASSIGNED
- Visual observerASSIGNED
- Operations leadON DUTY
Operational checks
- Risk assessment
- Pre-flight checks
- Comms check
- Customer access issued
- Post-flight checks
Communications log
- 10:02PILOTPre-flight checks complete.
- 10:03OPERATIONSMission status confirmed. Cleared to proceed on pilot’s call.
- 10:04GROUND TEAMSite area confirmed clear.
- 10:05OPERATIONSCustomer feed available.
- 10:06PILOTAircraft airborne.
- 10:14OPERATIONSCustomer requests second pass on east elevation.
- 10:15PILOTCopied. Repositioning for east elevation.
Representative demonstration. It is not our internal software, the feed is not footage, and every identifier and value is illustrative.
What you see · during the flight
Your view of the operation.
A view-only dashboard for your project, and a separate one for anyone you choose to share it with.
Live video from every aircraft on your operation, side by side, and nothing else to distract from it. Flight data stays with our operations team, and you can speak to them at any point.
Your operation
Authorised customer · MSN-DEMO-014
Representative demonstration. The feeds are not footage, and every identifier and value is illustrative.
Access is authorised
Viewers are given access for a specific operation and see only what their view allows. Nobody sees an operation by default.
View only
Watching an operation and controlling the aircraft are separate. Every dashboard is view only.
Shared with your agreement
You decide who else should see your operation, and we set that up with you.
Your site · your objective
Tell us about your mission.
Share the site, what you need to see and when. We will plan the operation around it and come back with a clear proposal and quote.
Include the site address, what you need captured or monitored, and your preferred dates.
On site
The right team for the site.
Every operation has a remote pilot in command. We add people when the site, the risk assessment or your requirements call for it.
Standard Survey
Typical for: Roofs, inspections and surveys
A single pilot with the aircraft, supported by our operations team. Suits most inspections and surveys on controlled sites.
- Remote Pilot
Complex Site Operation
Typical for: Construction sites and estates
A visual observer extends situational awareness and a site liaison handles the client and site team, so the pilot can concentrate on the aircraft.
- Remote Pilot
- Visual Observer
- Site Liaison
Multi-Person Deployment
Typical for: Events and public sites
Larger or busier sites, longer operations or public-facing locations, with safety and ground support alongside the pilot.
- Remote Pilot
- Visual Observer
- Safety Support
- Ground Support
- Site Liaison
Everyone on site has a defined role and a radio, and reports to the pilot. Our operations team speaks to the pilot, so flying is never interrupted by site conversations. Team sizes shown are typical; each operation is staffed to its risk assessment.
Typical jobs
Run this way, every time.
The same process sits behind every service we offer. These are the jobs we run most often.
Inspections and surveys
Roofs, structures and assets captured without scaffolding or access equipment.
Construction monitoring
Repeat visits that track progress for site teams, clients and funders.
Event and site security
Live aerial monitoring for events, incidents and sites that need watching.
Managed drone programmes
Recurring flights across one or many sites, run end to end by our team.
Questions
What customers ask.
The practical questions we hear most before a first job.
Can I watch my operation live?
Yes, where live access is part of your operation. We set up a viewing dashboard for your project that shows the live video from the aircraft, and you can speak to our operations team while the operation runs.
The dashboard is view only. Flight data and our internal operational detail stay with the operations team, who can answer any question about the flight.
Who is in control of the drone?
The remote pilot on site. They fly the aircraft, keep it in sight and decide whether it is safe to fly. Our operations team monitors and coordinates the job around them.
Customers and other viewers can watch an operation but never control the aircraft.
How quickly can you mobilise?
It depends on the site and the permissions it needs. Sites that need extra permissions take longer to plan, and we give you the earliest available date when we quote.
What happens if the weather is bad?
The pilot will not fly if wind, rain or visibility make it unsafe. Where conditions are expected to improve we hold on site; otherwise we postpone and agree a new date with you.
Do you need permission to fly over my site?
We need the agreement of the landowner or site operator to take off and land, and we check the airspace for restrictions before every job. If your site sits in controlled or restricted airspace, we arrange the permissions as part of planning and build the lead time into the date we give you.
What happens to the footage and data afterwards?
It is supplied to you as the deliverables we agreed for your job. We keep the operational records we need and handle any personal data in line with our privacy policy.
Plan your next operation.
From a single inspection to a multi-person deployment, every Airframe operation is planned, flown and monitored the same way.
Include the site address, what you need and your dates, and we will come back with a plan and a quote. How we price
Often paired with managed drone services, inspections and construction monitoring.